EPISODE · Nov 6, 2023 · 43 MIN
DHS’ move to agile development to buoy customer experience too
from Ask the CIO
Eric Hysen, the DHS chief information officer, and Dana Chisnell, the director of CX, are expanding their priorities areas to include more customer and employee experience goals as outlined in a new IT strategic plan. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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DHS’ move to agile development to buoy customer experience too
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