Difficult Client Conversations II - The Rest of the Story |The K Cup Episode 27

Send a textIn Episode 27 Jon Kelly & Joe Nortrup Have a Follow Up Conversation On Difficult Client Conversations and Discuss How These Types of Conversations Can Actually Be Used to Strengthen Relationships Instead of Harming Them. Website: www.kellyconstructiongroup.comChapters00:00:01 Laugh Trac - Don't Miss Jon & Joe Cutting Up00:00:56 Introduction to Episode 27 - Jon's POV00:01:23 Joe Introduces the Episode's Content00:03:46 Joe Introduces the 1st of Two Points to Be Discussed00:03:52 Jon Explains Transparency In Construction00:08:12 Joe Shares a Real World Example About the Importance of Transparency00:11:20 Jon's VSL for Kelly Construction Group00:11:51 Joe Introduces the 2nd Point to Be Discussed - "Turning Confrontations Into Collaborations"00:13:47 Jon Explains How to Manage These Situations00:19:01 Jon Gives Closing ThoughtsHashtags#generalcontractorsbatonrouge #theKCupPodcast #constructionpodcast #howto #business #KellyConstructionGroup #Louisiana #commercialconstruction #contractor #building #buildingdesign #architecture #designbuild #AIA #commercialrealestate #commerciallending #creprofessionals #developers #CREinvestors #entrepreneur #entrepreneurship #businessstrategy #collaboration #collaborativebusinessecosystem #essentialnetworkingsystem #collaborativeconsumerengagement #prominentpersonofimpact #buildyourbrand #brand #joenortrup #jonkellyKeywordsgeneral contractors baton rouge, commercial construction, business strategy, business, start a business, start your own company, start a construction company, builder insights, contractor insights, contracting business, entrepreneur, entrepreneurship, commercial construction industry, architecture, commercial real estate, commercial lending, brand building, Joe Nortrup, Jon KellyTakeaways* Learn how difficult client conversations can actually strengthen relationships instead of damaging them.* Learn how being transparent in construction and really in any business can strengthen relationships with those you're doing business with, even when difficulties arise.* Learn how to take a positive approach when addressing problems with clients and team members, keeping in mind the primary goal is finding solutions, not being "right."