Digital Adoption: Insights from Canada, the US and the UK

from RO-AR.com : Numbers, Nuances & Observations · host ROStrategy

Sam Andary and Chris Warburton explore the evolving landscape of collections and recoveries in the financial services industry, focusing on trends and innovations across different markets, particularly in the wake of the COVID-19 pandemic. This discussion features insights on the adoption of digital technologies, the professionalization of collections practices, and the varying approaches between the US, Canada, and the UK. Key themes include the integration of AI and machine learning, the impact of economic factors on collections, and the regulatory challenges faced by the industry. More insights and videos at https://www.ro-ar.com

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This episode is 32 minutes long.

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This episode was published on August 3, 2024.

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