Digital Banking Future: Trust vs Tech | Krista Griggs

Lovely listener, share with us your thoughts! AI in banking is reshaping everything from customer experience to compliance. Fintech leader Krista Griggs reveals why the future isn't about neobanks vs legacy banks—it's about convergence, distributed trust, and building innovation cultures that scale.Krista has guided top banks, fintechs, and global technology teams through complex digital transformations. As a Top 100 Woman in FinTech, she's led internet banking innovations, regulatory change programs, and built cultures of fearless experimentation at the intersection of payments, AI, and compliance.⏱️ TIMESTAMPS0:00 Introduction7:06 AI in banking: GenAI and agentic AI use cases reshaping the industry11:48 Payments landscape trends: stablecoins, DLT, and AI-powered purchasing14:23 Future of digital banking: what will drive the next wave of innovation19:58 Top 100 Woman in FinTech recognition and leading innovation culture23:03 Advice for budding fintech leaders entering the space26:12 Rebuilding banking on distributed trust: Krista's vision for the future🎯 KEY TOPICS COVERED— How legacy banks and fintechs are converging in the new financial landscape— GenAI reshaping consumer interaction and back-office automation— Compliance vs innovation: scaling both simultaneously in banking— Payments evolution: stablecoins, distributed ledger technology, platform economy— The flywheel of fintech innovation and navigating regulatory hurdles— Women in fintech: opportunities, responsibilities, and leadership— Distributed trust as the foundation for rebuilding modern banking— Building innovation cultures across financial services organizations👤 ABOUT THE GUESTKrista Griggs is Global Account Director at GFT Technologies and a recognized Top 100 Woman in FinTech. She specializes in guiding banks, fintechs, and technology teams through digital transformation, regulatory compliance, and innovation strategy.Connect with Krista on LinkedIn: https://www.linkedin.com/in/krista-griggs/#Fintech #AIinBanking #DigitalBanking #PaymentsInnovation #BankingTransformation🎙️ Subscribe for weekly episodes on fintech, AI, and innovation🌐 Website: https://curiositycodepodcast.com/📱 Follow on LinkedIn: https://www.linkedin.com/in/akhomyakov/🎧 Listen on Spotify: https://open.spotify.com/show/curiosity-code🍎 Apple Podcasts: https://podcasts.apple.com/podcast/the-curiosity-code-podcast/id1748596092