Digital Employee Experience Explained: What CIOs Need to Know in 2026 with Rakshit Ghura and Mike Schumacher

CIOs are rethinking IT from the ground up. Host Rita Richa leads a powerful conversation with Lenovo’s VP & GM, Rakshit Ghura, and Lakeside Software’s CEO & Founder, Mike Schumacher, on why AI and DEX are now mission-critical for modern IT organizations.They discuss how AI, DEX, and device telemetry are enabling IT teams to shift from reactive troubleshooting to predictive and autonomous operations. With hybrid work intensifying complexity, the ability to detect issues early and personalize digital experiences has become essential.You’ll learn: ◼ How DEX (Digital Employee Experiences) create measurable productivity and employee experience gains ◼ Why endpoint visibility is the foundation of modern IT ◼ How AI inside PCs improve ROI, sustainability, and security ◼ The roadmap for IT leaders building proactive and predictive support modelsThis episode provides clear direction for organizations modernizing their digital workplace and preparing their teams for an AI-enabled future.🎧 Subscribe to the Work Reborn series for more insights from leaders shaping digital transformation.