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EPISODE · Jan 26, 2025 · 42 MIN

Digital Transformation and Affordability

from RO-AR.com : Numbers, Nuances & Observations · host ROStrategy

Mark McElvanney, Client Services Director for IEHub, discusses the impact of regulatory changes, the importance of affordability assessments and innovative tools designed to support customers. Key themes include the integration of benefits assessments, affordability data portability, and partnerships with third-party organisations to deliver seamless support. The conversation highlights the challenges and opportunities presented by economic pressures and shifting consumer behaviours, while offering a forward-looking perspective on digital transformation and AI adoption in affordability processes. More insights and videos at https://www.ro-ar.com

Episode metadata supplied by the publisher feed · Published Jan 26, 2025

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Mark McElvanney, Client Services Director for IEHub, discusses the impact of regulatory changes, the importance of affordability assessments and innovative tools designed to support customers. Key themes include the integration of benefits assessments, affordability data portability, and partnerships with third-party organisations to deliver seamless support. The conversation highlights the challenges and opportunities presented by economic pressures and shifting consumer behaviou...

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Digital Transformation and Affordability

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This episode is 42 minutes long.

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This episode was published on January 26, 2025.

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