Digital transformation changes as a vehicle for improving client relationships

According to director at LMS Advisory Alexander Laureti, policy changes are a great opportunity for accountants to review and improve relationships and processes with their clients. In this episode of Accountants Daily Insider, Alexander joins host Sarah Kendell to discuss the implications of upcoming changes in the accounting space, including the transition from AUSkey to myGovID, the implementation of Single Touch Payroll and the imminent rollout of e-invoicing. Alexander shares his insight around timing such transformation projects, the feedback he's received from clients in response to the changes, and the challenges and opportunities he foresees for the industry in the year ahead.