Digital transformation: Key elements for a successful journey

Digital transformation is absolutely necessary for most organizations, but it's also probably the most challenging journey many of them will ever undertake. In this episode, David Linthicum talks with author Thomas Erl about some key elements and strategies that are critical to a successful journey. For Thomas, success results from good leadership that intuits the right pace for transformation, understanding the customer, making data-driven decisions, and continually communicating.