Digitally Enabled Utility Resilience

Albert Cho, Vice President and General Manager at Xylem, provides an insightful look at how digital technologies enhance the operational and financial resilience of utilities. Al discusses the benefits digitally enabled utilities have realized during the pandemic, provides examples of how utilities have gained financial efficiencies in the pre-pandemic deployment of capital and how those examples demonstrate that digital technologies play a significant role in helping utilities navigate the financial challenges ahead. In this session, you’ll learn about: How digital technologies are performing during the COVID-19 pandemic How digital enhanced operational resilience in the early stage of response How utilities using digital technologies fared versus utilities using analog technologies How digital technologies impact utility financial resilience Why Al thinks the utility operational response in the first wave of the pandemic was miraculous (no massive failures, etc.) Why the biggest risk to utilities lies ahead in the form of financial impacts Why digital technologies can play a significant role in mitigating the financial impacts of the COVID-19 pandemic How Al distinguishes between “old smart water” and “new smart water” The tie between digital technologies and improved cash flow The significant savings realized by the City of South Bend, Indiana, by using digital technologies to optimize existing system assets Resources and links mentioned in or relevant to this session include: Albert’s LinkedIn page Xylem’s website Xylem’s LinkedIn Page TWV #084: Using Big Data to Improve Water Utility Revenues with Valor Water President Christine Boyle Thank You! Thanks to each of you for listening and spreading the word about The Water Values Podcast! Keep the emails coming and please rate and review The Water Values Podcast on iTunes and Stitcher if you haven’t done so already. And don’t forget to tell your friends about the podcast and whatever you do, don’t forget to join The Water Values mailing list!