Digitizing the Touchpoint Experience

An episode of the The Market That Moves America podcast, hosted by Doug Farren, titled "Digitizing the Touchpoint Experience" was published on August 20, 2021 and runs 29 minutes.

August 20, 2021 ·29m · The Market That Moves America

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Summary

Middle market companies continue to express concern about customer engagement and relationships as well as their own talent management capabilities and culture. What should middle market leaders be doing to adjust these issues and how has technology and digitizing the customer-employee experience enhanced the success of a real estate company located in the outer banks? Listen as NCMM's managing director Doug Farren talks with Clark Twiddy of Twiddy & Company Vacation Rentals and Real Estate Sales.

Episode Description

Middle market companies continue to express concern about customer engagement and relationships as well as their own talent management capabilities and culture. What should middle market leaders be doing to adjust these issues and how has technology and digitizing the customer-employee experience enhanced the success of a real estate company located in the outer banks? Listen as NCMM's managing director Doug Farren talks with Clark Twiddy of Twiddy & Company Vacation Rentals and Real Estate Sales.

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