Digitizing the Touchpoint Experience

What this episode covers

Middle market companies continue to express concern about customer engagement and relationships as well as their own talent management capabilities and culture. What should middle market leaders be doing to adjust these issues and how has technology and digitizing the customer-employee experience enhanced the success of a real estate company located in the outer banks? Listen as NCMM's managing director Doug Farren talks with Clark Twiddy of Twiddy & Company Vacation Rentals and Real Estate Sales.

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Frequently Asked Questions

How long is this episode of The Market That Moves America?

This episode is 29 minutes long.

When was this The Market That Moves America episode published?

This episode was published on August 20, 2021.

What is this episode about?

Middle market companies continue to express concern about customer engagement and relationships as well as their own talent management capabilities and culture. What should middle market leaders be doing to adjust these issues and how has technology...

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