Direct to player: the five principles reshaping the business of games

Welcome to The Business of Games Podcast, brought to you by Xsolla.In this episode, hosts Chris Hewish and Lia Ballentine lay the foundation for a special series this season on direct-to-consumer (DTC) strategies in games. Chris unpacks the difference between DTC as a commercial motion and his concept of "Direct to Player" — a structural operating model that goes beyond the transaction and shifts the organizing principle of a game business from platform-centric to player-centric.Chris introduces five principles of Direct to Player drawn from decades of industry experience, covering everything from who owns the player relationship to how trust is built over time. Together, they form a system; and as Chris makes clear, that's exactly the point. These principles only work when they reinforce each other.This episode sets the foundation for the season's exploration into DTC strategies, including marketing and audience building, technology and infrastructure, monetization design, player engagement, and more. Direct to Player isn't a channel. It's a commitment to building games around players, not platforms.Let's get into it.For more insights and resources, visit xsolla.com/podcast. Want to join the conversation? Follow and comment on our LinkedIn page at The Business of Games Podcast. That’s where we’ll be sharing updates, highlights, and continuing the discussion. And don’t forget to subscribe, rate, review, and share the podcast with friends who want to learn more about the business of games.