Director of First Impressions

Randi Busse speaks on customer service audits ~ it’s an attitude people, not a department. Whether you’re working in a corporation or entrepreneur you should be acting like the owner of the business. Randi is a proven partner to companies and business leaders who rely on her unparalleled customer service knowledge. Appearing on television, radio, and FIOS TV, Randi shares her expertise from her book Turning Rants into Raves: Turn your customers on before they turn on you ...