Disaster at the Convenience Store

#172: Why is one location or company consistently amazing at the customer experience and another is just as consistently bad? In this episode I go on a rant after walking out of a convenience store that is always a mess. There are two reasons it's like that. That's the topic in this episode. Read or Subscribe to my new weekly leadership articles my new website : http://www.russhill.me Check out my new course called The Leader Playbook: The Decide to Lead Course. Find out more here: https://gumroad.com/russhill Connect with me on LinkedIn or to send me a DM: https://www.linkedin.com/in/russleads/ Tap here to check out my first book, Decide to Lead, on Amazon. Thank you so much to the thousands of you who have already purchased it! -- About the podcast: The Culture Hacks Podcast with Russ Hill is for leaders of teams who want to grow and accelerate their results. In each episode, Russ Hill shares what he's learned consulting executives on their organization culture. Subscribe to get two new episodes every week. To connect with Russ about what he does with company culture message him on LinkedIn! -- Visit the Lone Rock Leadership Website: https://www.lonerock.io Connect with me on LinkedIn or to send me a DM: https://www.linkedin.com/in/russleads/ Tap here to check out my first book, Decide to Lead, on Amazon. Thank you so much to the thousands of you who have already purchased it for yourself or your company! -- About the podcast: The Lead In 30 Podcast with Russ Hill is for leaders of teams who want to grow and accelerate their results. In each episode, Russ Hill shares what he's learned consulting executives. Subscribe to get two new episodes every week. To connect with Russ message him on LinkedIn!