Disaster-Proof Your Community: Nicholas Millspaugh of ServiceMaster on Welcome Disruption

“Disasters happen. The question is: Are you ready?”In this episode of Welcome Disruption, Adrienne Mansfield sits down with Nicholas Millspaugh, National Account Manager at ServiceMaster by Crossroads. They tackle the realities of disaster recovery in senior living and healthcare – what it takes to be prepared, respond quickly, and minimize chaos during emergencies.Nick shares the behind-the-scenes strategy that keeps operations running when disasters strike, from hurricanes to middle-of-the-night pipe bursts.This is a masterclass in proactive preparation for anyone managing facilities, leading teams, or just looking to stay ahead of the curve.