Disrupt: Expanding Customer Service Roles

from CollisionCast · host FenderBender

Today on CollisionCast, we speak with Brittney Valentine, customer service representative for All Angles Collision Repair, located in Wichita, Kansas. Brittney shares her experiences as a customer and how it affected the way she views her customer service role; Valentine not only focuses on making her customers' experiences memorable, but also helps train other customer service representatives at the shop.

Episode metadata supplied by the publisher feed · Published Jan 11, 2019

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Disrupt: Expanding Customer Service Roles

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