Diversity and Inclusion shape how we engage with people of diverse backgrounds | Alissa Carpenter

About the Episode: Communication is important to how we interact with our family, friends and colleagues of diverse backgrounds. As Alissa, author of How to Listen and How to Be Heard: Inclusive Conversations at Work, states, we must adjust our communication style once we get to know people of diverse backgrounds. It is important that we keep in mind people have different life experiences that shape who they are and how they see the world. To treat people with respect, we must have a basic understanding of Diversity and Inclusion because these concepts teach us about how to treat others—whether we are considering all viewpoints, and if we are creating space for people to be heard and feel valued. At the end of the day, having an inclusive lens when communicating with people is key to building meaningful connections. About the Guest: Alissa Carpenter is a multigenerational workplace expert, author of How to Listen and How to Be Heard: Inclusive Conversations at Work, owner of Everything’s Not Ok and That’s OK, and host of Humanize Your Workplace podcast. She provides training, consulting, and speaking services to organizations all over the world. She has a Master's in Social and Comparative Analysis in Education from the University of Pittsburgh and is a Gallup-Certified Strengths Coach. Her work helps to bridge communication gaps across generations, job functions, and geographies. She has worked with organizations ranging from non-profits to multi-billion-dollar enterprises. She has delivered a TEDx talk on authentic workplace communication, and has been featured in media outlets including Forbes, NPR, ABC, FOX, and CBS.