Do Hospitals Actually Care About My Health Care Experience? Dr. Devin Harris Answers Some of the Toughest Questions on Everyone’s Mind.

When it comes to acute care, your health outcome is important. But increasingly, health care leaders like Dr. Devin Harris are advocating for more when it comes to measuring the success of our health care system. Dr. Harris is the Executive Medical Director of Quality, Engagement and Research for Interior Health. He explains why your experience in hospital matters more than ever. From hospital ‘secret’ shoppers, to workplace wellness initiatives for health care staff, and the role that we all should have in informing the care we receive, it’s a fascinating episode that helps pull back the curtain on what’s being done to change how we support patients in our community. Learn more about Dr. Harris’s background and role at https://news.gov.bc.ca/releases/2019HLTH0133-001873.