Do we need the Gatekeepers for our clinics? Can we function without reception staff?

Send us Fan MailThe team are back for Episode 6 for the clinic success blueprint podcast; Louise, Oliver and Jonathan are covering a key question today…do we actually need reception staff at our clinics? What do we discuss in this episode: Why do most clinics decide to have a reception team & what are the benefits of this? Why are the potential downsides of having a reception team Is it actually possible to run a clinic without them? We discuss the biggest mistakes clinics owners make when they decide to hire a reception team and how can they avoid this What are some of the implications/ HR issues linked with having a reception team How could you step having a reception team without causing too much upset & uncertainty in the clinic As always we end by answers FAQ’s by clinic owners sharing our expertise and experienceResources: Find us on social media @theclinicsuccessblueprintpodcastFind our clinics at @OsteoandphysioContact us with your feedback & questions at [email protected] out more about franchising: https://osteoandphysio.co.uk/franchising/