Do we really have to keep faxing medical records? Carm Huntress and Credo Health

Carm Huntress, CEO of Credo Health and four-time company founder, talks to Tom about improving access to medical records and other things digital health. Carm explains what Credo does, and why it's good. Tom and Carm disagree about why healthcare systems spend money. Carm tells why he believes transparency and data will lead to cannibalization in not-for-profit healthcare as expensive procedures are replaced with less expensive alternatives. Carm talks about how systems like Intermountain Healthcare have found cheaper, more efficient ways to deliver care, but their processes may not be scalable across markets. Carm then schools Tom on what strategy is and why it's important. Tom transitions the conversation to talk about one of his passions, audiophile equipment. Carm talks about how high margins and addicted customers can be a recipe for success even in a small market. Carm then discusses why capital allocation is the most important skill for growing a business. Carm tells why building enterprise value is his North Star for allocating capital. Carm uses Steve Jobs as an example of how hard it is to get a business right and reminds us of Steve's many years in the wilderness before coming back to Apple for his most prolific period of creativity. Carm and Tom then talk about Amazon's narrative approach to product creation. Carm finishes with why he thinks hospitals that are building more beds are in for a reconning. Tom wraps things up with an idea for an illegal insurance product for healthy people.