Do You Feel Confident Speaking Up About Other People's Mistakes? - Mark Turner | VETchat by The Webinar Vet

Joining Anthony for this episode of VETchat by The Webinar Vet is Mark Turner, Small Animal Practitioner and Course Director at VetQIT, a consultancy helping practices integrate quality improvement into everything that they do. In this episode, Anthony and Mark Discuss patient safety and quality improvement, ensuring we learn from our mistakes, and what contributes to the culture in practice. They also talk about whether new graduates are less confident, the issues that come with hierarchical structures and not feeling able to speak up, and Mark explains what his company VetQIT are about. Learn more about VetQIT here