Do You Have a CRA Horror Story?

The Canada Revenue Agency is facing a public crisis: long delays, wrong assessments, and frustrated taxpayers. Hosts Sabrina Maddeaux and Mike Moffatt unpack the CRA’s 100-day “fix,” why it’s only a Band-Aid solution, and the deeper structural issues inside Canada’s tax system. From call-centre chaos to a tax code even accountants struggle to understand, this episode explores how CRA policies are eroding public trust and what real reform would look like.Mike also shares his personal experience battling denied medical expense claims and the endless back-and-forth with CRA agents. Together, they discuss the Taxpayer’s Bill of Rights, the agency’s growing enforcement powers, and why ordinary Canadians are being left behind by a broken system.Chapters00:00 Introduction 00:42 CRA's challenges02:35 An incredibly complicated tax code 03:42 Understanding taxpayer complaints04:50 Guilty until proven innocent06:16 The numbers behind objecting to assessments08:52 The taxpayer bill of rights10:05 Personal experiences with CRA13:42 BOOM!Research/links:There are much bigger problems with the CRA than just long hold timesThis is the real problem with the Canada Revenue AgencyTaxpayer Bill of Rightshttps://www.canada.ca/en/revenue-agency/corporate/about-canada-revenue-agency-cra/taxpayer-bill-rights.htmlHosted by Mike Moffatt & Cara Stern & Sabrina MaddeauxProduced by Meredith MartinFunded by the Neptis Foundation https://neptis.org/