Do you have empathy for your clients? Ep. 11

We all say that we put the customer at the heart of what we do, but are we looking at selling products and services first, rather than listening to the client's needs? Talkwalker's Rami Deeb, sat down with Dan Gold to look at how organisations can improve their influence, reputation, and performance by being customer-centric.  Note from Dan: If you don't believe how beautiful Luxembourg is, take a look at this two-minute video. (Unsponsored)  -- Produced and Hosted by Dan Gold. Production and editing supported by Martin Charlton Communications Music: Opening: New World by TONEZPRO. Closing: Sunkissed by IKSON.