EPISODE · Jun 30, 2026 · 21 MIN
Do You Really "Own" Your Past Clients? | LeadingLane Podcast | Ep 127
from LeadingLane Podcast · host LeadingLane
In this episode, we dig into one of the trickiest situations in real estate: what to do when a client chooses you over another agent — sometimes one in your own office. We talk honestly about handling those conversations with professionalism, why the "you owe me a referral" expectation rarely holds up, and how ego can get in the way of good business. We share why nobody truly "owns" a client and how staying in touch is what actually earns loyalty. Most of all, we challenge you to use these moments as a mirror for growth instead of a reason to point fingers.
What this episode covers
In this episode, we dig into one of the trickiest situations in real estate: what to do when a client chooses you over another agent — sometimes one in your own office. We talk honestly about handling those conversations with professionalism, why the "you owe me a referral" expectation rarely holds up, and how ego can get in the way of good business. We share why nobody truly "owns" a client and how staying in touch is what actually earns loyalty. Most of all, we challenge you to use these moments as a mirror for growth instead of a reason to point fingers.
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Do You Really "Own" Your Past Clients? | LeadingLane Podcast | Ep 127
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