Do You Treat You Ex-Employees Like Vipers or VIPs?

Universities and colleges profit from their alumni networks, so why not businesses? That's one of the innovative concepts that serial entrepreneur Lee Caraher explores in her newly released book, "The Boomerang Principle: Inspire Lifetime Loyalty from Your Employees." Ex-employees, if you treat them right when they still work for you, can become great resources for posting positive reviews, providing referrals, recommending potential employees, and even arranging for outside investments and partnerships. Indeed, Lee tells host and reputation coach Dean Rotbart – whose own publishing and consulting business counts more than 500 ex-employees in its "alumni" network – that some of a company's most valuable workers may well be those who no longer work there. Photo: Lee Caraher, Double Forte Posted: April 17, 2017 Monday Morning Run Time: 40 minutes 07 seconds