Skip to content
Does the World Revolve Around Your Customers? episode artwork

Nov 10, 2022 10 min

Does the World Revolve Around Your Customers?

from Snackable CX

Take a look at businesses and brands today and you’ll see it over and over again: the most successful companies out there—the ones that are crushing it on practically every level—are the ones that truly put their customers first. They drive increased revenue, retain customers, and churn out brand evangelists like clockwork. Having a customer-centric foundation is a guaranteed recipe for business success—a recipe that’s plated best as a snack. This episode was adapted from the article, "4 Steps to a More Customer-Centric Business." Still hungry? Let us know what you think on Linkedin or by emailing [email protected]. Hear more at getmindful.com/podcasts/

Episode details come from the podcast's RSS feed.

Embed this episode

Ready to play

Does the World Revolve Around Your Customers?

0:00 10:52

No transcript yet.

Requests help us decide what to transcribe next.

Share this episode

Similar podcasts

This is Product Management DISQO DISQO's podcast features the brightest minds fueling product teams. Subscribe to learn how product management and strategy are being driven by putting customer experience (CX) front and center.Learn more and subscribe at tipm.feedbackloop.com Inspiring Women In CX Clare Muscutt By way of introduction, my name is Clare Muscutt and I have the pleasure of hosting and producing this new female-focused Customer Experience initiative. I had the idea that we needed a space for women when I appeared in CX Magazine’s Top 50 stars as the UK’s Top Female Influencer last year. It seemed strange to me that in a disproportionately female industry that the rest of the Top 5, were male. My newly found platform meant women started to reach out to me for help on social media and I found it surprising that they found me inspiring. I helped wherever I could, sharing my personal career story and experience of successes and ‘failures’ on the corporate road to starting my own company. I saw my mentees getting braver and felt tremendous pride at seeing them go for bigger opportunities, start their own blogs, try their hand at public speaking and some even make the jump to freelance. The theme that repeated over and over again in these conversations was the shared feeling of The Potluck The Potluck The Potluckは、ニューヨーク在住のCXリサーチャー Rieと東京在住のクリエイティブ・ディレクター／写真家のNagisaが、アメリカや日本の気になるプロダクトや企業・ブランドを、ビジネストレンド、クリエイティブ、コンシューマーといったさまざまな視点から、あれこれ話すポッドキャストです。リクエスト、感想などはハッシュタグ #ThePotluck をつけてポストしてください💕また、リクエスト、感想は匿名メッセージサービス「マシュマロ」からも受け付けています！下記URLからどうぞ。https://marshmallow-qa.com/thepotluckusまた、PayPal.meでご支援も募集中です。頂いたご支援金は機材投資やコンテンツ拡充などに活用させていただきます。https://paypal.me/thepotluckusThe Potluckの最新情報は、✓Twitter：https://twitter.com/thepotluckus✓Instagram：https://instagram.com/thepotluckusをチェック！ No Hold Time Mosaicx "Hold time" describes how long a customer waits on the phone, traditionally while listening to bossa nova or smooth jazz.Join this ongoing conversation covering the latest tactics and trends around AI, automation, brand interactions, self-service and other ways to improve customer experience (CX). Don't worry, they get into a lot more detail than just "lower hold time."David Araiza and Brian Bremer help companies of all sizes find ways to make experiences better for their customers. They work with banks, retailers, airlines, hotels, hospitals, pharmacies, insurers, cable companies, interne

Frequently asked questions

How long is this episode of Snackable CX?

This episode is 10 minutes long.

When was this Snackable CX episode published?

This episode was published on November 10, 2022.

Can I download this Snackable CX episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.