Does your company unnecessarily charge customers for mistakes you make? OMOQ #91

from SimpleBiz360™ Podcast · host Jeffrey Mason

Do you charge customers for warranty, shipping and handling? If so, are you sure that’s the way you wanna do things? When customers pay for mistakes they didn’t make, they usually disappear into thin air. Think about it! Do you really want to partake in this upside down behavior?Support the show

Episode metadata supplied by the publisher feed · Published Sep 2, 2025

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Does your company unnecessarily charge customers for mistakes you make? OMOQ #91

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