Doing the Best in the Worst
from Customer Experience University - Winning Loyalty & Engagement One Customer at a Time Hosted by Dr. Joseph A. Michelli
Dr. Michelli expands on several of his Twitter posts (www.twitter.com/josephmichelli) which examine how some companies are improving customer service in these difficult economic times. He further challenges listeners to strategically reposition service to drive economic success.
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This episode is 4 minutes long.
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This episode was published on May 21, 2009.
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