Don't assume your client's position
from In the Car with Clint Hosted by Clint Adams
In today's In the Car with Clint, I discuss the importance of not assuming the position of the people we deal with, whether it's about debt collection or sales. As a business owner, I believe in serving clients according to their desires, as long as it's within the rules. Let's avoid selling against their choices just because we might not make the same decision ourselves. Remember, understanding their circumstances is crucial.
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