Don't Buy AI Until You Fix Your Data

In this episode, Jeff Chen, Director of Digital Transformation at Symetri, discusses the real value of AI in building management, the importance of data quality, and how digital twins can be scaled effectively. We explore practical insights for owners, operators, and technologists aiming to leverage AI and BIM for smarter infrastructure management. key topics The real ROI of AI in construction and building management Data quality and asset management in BIM Scaling digital twins beyond flagship projects AI-driven decision making for facilities management Standardization and data interoperability in infrastructure Chapters 00:00 Introduction to Jeff Chen and his expertise in data management 01:28 Why clients rush to AI without understanding their actual needs 04:32 Broader scope of BIM for owner-operators and lifecycle management 09:55 The importance of asset definition and data scope 12:19 Connecting data silos and standardization challenges 15:00 The pillars of creating effective digital twins 16:54 Cost and manual effort in creating digital twins 24:15 Successful examples and ongoing challenges in digital twin adoption 26:30 Can digital twins exist without detailed BIM models? 28:32 Connecting different user needs with AI solutions 33:08 The future of AI services versus software subscriptions