Don’t Open Your Store Without Doing This First (90-Day Marketing Rule) episode artwork

EPISODE · Aug 19, 2025 · 46 MIN

Don’t Open Your Store Without Doing This First (90-Day Marketing Rule)

from Kaya Cast · host Kaya Cast

In this episode of the Kaya Cast Podcast, Tommy Truong sits down with Dan Serard, partner at Cannabis Creative Group, to dive deep into building a strong cannabis dispensary brand and marketing strategy from the ground up. Dan shares expert insights on when dispensary owners should start thinking about branding—highlighting the importance of beginning early, ideally months before opening day. They explore how to craft a compelling brand identity that goes far beyond just a logo, emphasizing the critical role of messaging, customer experience, and consistency across all touchpoints. Listeners learn about foundational marketing essentials such as developing a native e-commerce website, the power of SEO and Google My Business for driving foot traffic, and the strategic use of email, SMS, and social media marketing. Dan breaks down what a successful launch campaign looks like and offers practical advice on balancing customer acquisition and retention efforts post-opening. The conversation also touches on navigating emerging technologies like AI-driven search and the importance of ongoing SEO management for sustained growth.Whether you’re a new dispensary owner seeking guidance on branding or a seasoned operator wanting to sharpen your marketing approach, this episode is packed with actionable strategies to help you build a memorable brand, attract loyal customers, and thrive in the ever-evolving cannabis market. Find out more about Cannabis Creative Group at:https://cannabiscreative.com/linkedin.com/in/dserardlinkedin.com/company/cannabis-creative-group/ 00:00 Introduction and Welcome00:21 Starting Your Marketing Strategy Early01:57 Developing Your Brand Identity04:30 Integrating Brand Identity with Retail Experience05:48 Importance of Consistency in Branding10:12 Long-term Brand Planning11:07 Top Tips for Creating a Brand16:49 Launching Your Marketing Campaign21:36 Navigating Modern Marketing Challenges23:31 The Importance of SEO in Business24:29 Setting Up a Retail Website: Must-Haves and Best Practices26:25 Navigating Online Ordering and Delivery Systems28:09 Optimizing Your Website for SEO31:24 Creating an Effective SEO Strategy38:04 The Role of PR in a Successful Business Launch41:39 Driving Traffic and Revenue Post-Launch45:04 Conclusion and Contact Information #kayacast #cannabis #tips #dispensaries #business #podcast

In this episode of the Kaya Cast Podcast, Tommy Truong sits down with Dan Serard, partner at Cannabis Creative Group, to dive deep into building a strong cannabis dispensary brand and marketing strategy from the ground up. Dan shares expert insights on when dispensary owners should start thinking about branding—highlighting the importance of beginning early, ideally months before opening day. They explore how to craft a compelling brand identity that goes far beyond just a logo, emphasizing the critical role of messaging, customer experience, and consistency across all touchpoints. Listeners learn about foundational marketing essentials such as developing a native e-commerce website, the power of SEO and Google My Business for driving foot traffic, and the strategic use of email, SMS, and social media marketing. Dan breaks down what a successful launch campaign looks like and offers practical advice on balancing customer acquisition and retention efforts post-opening. The conversation also touches on navigating emerging technologies like AI-driven search and the importance of ongoing SEO management for sustained growth.Whether you’re a new dispensary owner seeking guidance on branding or a seasoned operator wanting to sharpen your marketing approach, this episode is packed with actionable strategies to help you build a memorable brand, attract loyal customers, and thrive in the ever-evolving cannabis market. Find out more about Cannabis Creative Group at:https://cannabiscreative.com/linkedin.com/in/dserardlinkedin.com/company/cannabis-creative-group/ 00:00 Introduction and Welcome00:21 Starting Your Marketing Strategy Early01:57 Developing Your Brand Identity04:30 Integrating Brand Identity with Retail Experience05:48 Importance of Consistency in Branding10:12 Long-term Brand Planning11:07 Top Tips for Creating a Brand16:49 Launching Your Marketing Campaign21:36 Navigating Modern Marketing Challenges23:31 The Importance of SEO in Business24:29 Setting Up a Retail Website: Must-Haves and Best Practices26:25 Navigating Online Ordering and Delivery Systems28:09 Optimizing Your Website for SEO31:24 Creating an Effective SEO Strategy38:04 The Role of PR in a Successful Business Launch41:39 Driving Traffic and Revenue Post-Launch45:04 Conclusion and Contact Information #kayacast #cannabis #tips #dispensaries #business #podcast

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Don’t Open Your Store Without Doing This First (90-Day Marketing Rule)

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This episode was published on August 19, 2025.

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In this episode of the Kaya Cast Podcast, Tommy Truong sits down with Dan Serard, partner at Cannabis Creative Group, to dive deep into building a strong cannabis dispensary brand and marketing strategy from the ground up. Dan shares expert insights...

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