Don’t Talk to My Customers
Featuring Carman Pirie and Jeff White, Principals at Kula Partners
Episode 301 of the The Kula Ring podcast, hosted by Kula Partners, titled "Don’t Talk to My Customers" was published on August 20, 2024 and runs 30 minutes.
August 20, 2024 ·30m · The Kula Ring
Summary
Almost everyone agrees that talking to customers is a good idea, but sometimes manufacturers find that one particular department seems to stand in the way: sales. Salespeople functioning as customer gatekeepers can be a real problem. In this episode of The Kula Ring, Jeff and Carman explore how manufacturers can move past a culture of gatekeeper salespeople towards a future where serving customers is a team sport.
Episode Description
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