DoorDash’s VP of Analytics & Data Science, Jessica Lachs on Leveraging Data to Delight Customers Despite a Challenging Supply Chain

Who’s hungry? Thanks to delivery apps like DoorDash, it’s never been easier for modern consumers to satisfy almost any craving in just a few taps. At the helm of DoorDash’s data organization is VP of Analytics & Data Science, Jessica Lachs. With metrics guiding every decision at the company, a key part of her decision-making comes down to properly quantifying the value of each possible tradeoff. Learn more about her decision-making framework, plus how her career in finance evolved into entrepreneurship and ultimately led her to create the data and analytics organization at DoorDash.  Tune in to learn:Using data to move levers that balance tradeoffs (09:28)Managing an unpredictable and complicated supply chain (12:26)The confluence of personalization and consumer privacy (15:08)Strategy for data architecting by the DoorDash team (21:00Cultivating a creative team that also communicates effectively (26:59)Unlikely career journey: Lehman Brothers to entrepreneurship (33:00)Cultivating a positive response to failure (35:51)Lightning Round (40:15)Mentions:DoorDash Restaurant Online Ordering TrendsBuilding a Source for Truth for a Digital Inventory with Disparate Data SourcesHow To Drive Effective Data Science Communications The Rose Code: A Novel by Kate QuinnThe Love Songs of W.E.B. Du Bois by Honorée Fanonne JeffersGet even more insights from data and analytics leaders like Jessica on The Data Chief.  Mission.org is a media studio producing content for world-class clients. Learn more at mission.org. Hear more from Cindi Howson here. Sponsored by ThoughtSpot.