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What do you do when one of your top three KPIs is stagnant, and the product isn't growing? A micro case study in debugging retention and unlocking growth.—You can read the original article here: https://tinyurl.com/2hdmy2zpLINK: STARTING CONDITION CHART: https://tinyurl.com/2fnemaszLINK: DEEPER DIVE PIE CHART: https://tinyurl.com/2lyjalyp This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com