Downtime Destroys Profits episode artwork

EPISODE · May 20, 2026 · 55 MIN

Downtime Destroys Profits

from The Daily Groomer · host Alex Martin and Shannon Wynings Roberts

SummaryIn our latest episode of The Daily Groomer, I chat with Doug Eaton and Bill Kuszajewski, the team behind Big Wave Mobile Grooming. We get into how they went from automotive manufacturing into mobile grooming, what it really takes to scale a fleet, and the challenges of hiring and keeping good groomers. They also share how they design vans that actually hold up in the real world. If you’ve been thinking about going mobile or growing your setup, there’s a lot here you can learn from.Timestamps06:00 Startup Decisions and Research13:00 Maximizing Utilization for Profitability20:04 Hiring and Retaining Groomers33:02 Van Energy Challenges & Insights39:58 Balancing Quality and Cost45:44 Localized Growth Strategy ExplainedStay connected with our guest speakers! Follow them on their social media @bigwavegrooming. Curious about Teddy? You can sign up here. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

SummaryIn our latest episode of The Daily Groomer, I chat with Doug Eaton and Bill Kuszajewski, the team behind Big Wave Mobile Grooming. We get into how they went from automotive manufacturing into mobile grooming, what it really takes to scale a fleet, and the challenges of hiring and keeping good groomers. They also share how they design vans that actually hold up in the real world. If you’ve been thinking about going mobile or growing your setup, there’s a lot here you can learn from.Timestamps06:00 Startup Decisions and Research13:00 Maximizing Utilization for Profitability20:04 Hiring and Retaining Groomers33:02 Van Energy Challenges & Insights39:58 Balancing Quality and Cost45:44 Localized Growth Strategy ExplainedStay connected with our guest speakers! Follow them on their social media @bigwavegrooming. Curious about Teddy? You can sign up here. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

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Downtime Destroys Profits

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This episode was published on May 20, 2026.

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SummaryIn our latest episode of The Daily Groomer, I chat with Doug Eaton and Bill Kuszajewski, the team behind Big Wave Mobile Grooming. We get into how they went from automotive manufacturing into mobile grooming, what it really takes to scale a...

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