Dr. Charmion Patton, CHRO at Hillsborough County Public Schools

This episode of the Built by People podcast features Dr. Charm, an HR leader with over 25 years of experience. Dr. Charm shares her unique career journey and delves into her four stages of change—modification, manipulation, maintenance, and management—to ensure successful organizational transformation. She highlights the role of gamification in engaging employees and driving change, and discusses the balance between employee involvement and leadership direction. Dr. Charm emphasizes the importance of constant communication and feedback to sustain long-term success and offers practical strategies and tools for effective change management. 00:00 Introduction to the Built by People Podcast 00:16 Sponsorship Message from Previ 00:45 Welcoming Dr. Charm 00:50 Dr. Charm's Career Journey 01:30 The Four Stages of Change 02:44 Example of Change Management in Action 05:01 The Role of Gamification in Change Management 07:38 Balancing Employee Involvement and Leadership Direction 08:45 Sustaining Change for Long-Term Success 09:50 Measuring and Adjusting Change Management Effectiveness 11:01 Parting Advice from Dr. Charm 11:53 Closing Remarks