Dr. Colleen Smith- Retail stores as part of Integrative Practice

Dr. Colleen Smith was previously a guest on Episode 26. She is the owner of the Integrative Practice, Chattanooga Holistic Animal Institute, located in Chattanooga, Tennessee.In this episode Dr. Smith and I discuss her decision to utilize some space in her clinic for sales of retail food and supplements. We dive into the thought behind the decision, how it has changed the workload in the practice, how she managed staffing, and her inventory decisions.Please enjoy this episode as we explore Dr. Colleen Smith's decision to open the store, Chai Life Pet Nutrition Market, and how a retail operation can provide an income stream for an integrative veterinary practice.