Dr. Dana Watson from Families Inc. Counseling Services - When They Say "I'm Trying" But Nothing Changes (3/18/26)

Dr. Dana Watson from Families Inc. Counseling Services joined Brandon and Kelly to discuss what to do when someone says they're trying to change - but nothing is changing. The difference between intent and impact. Why does this type of situation become exhausting over time? How can we tell the difference between someone who is genuinely trying to change versus someone who is never going to change? What happens to trust when an apology doesn't translate into follow-through? When is stepping back a healthy boundary instead of a power move? How do we tell someone that "nothing is changing" without that sounding like an attack?