EPISODE · May 23, 2019 · 16 MIN
Dr. Jason Swarts on User Help in the Wild
from 10-Minute Tech Comm · host UAH Technical Communication
Dr. Jason Swarts, author of the recent book Wicked, Incomplete, and Uncertain: User Support in the Wild and the Role of Technical Communication, talks about how changes in technology have altered user needs and the role of technical communicators producing user help. Follow @TechCommUAH or email Ryan Weber at [email protected] for more information about the show.
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Dr. Jason Swarts on User Help in the Wild
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