Dr. Jennifer Laflam: Emotionally Intelligent Leadership (Episode #83)

The emotional health of a workforce is important, and the most effective leaders understand they have to understand and manage their own emotional intelligence. Host Dr. Shanda Gore welcomes Sacramento City College Dean and Emotional Intelligence expert Dr. Jennifer Laflam who discusses steps to manage triggers, address conflict management, and how to conquer emotions around interviews and demands of learning new technologies. This episode sponsored by Shannon Roof of Berkshire Hathaway Home Services