Dr. Ria Paul, Clinical Associate Professor, Stanford University School of Medicine; Chief Medical Officer, Santa Clara Family Health Plan

In this episode, Dr. Ria Paul, Clinical Associate Professor, Stanford University School of Medicine; Chief Medical Officer, Santa Clara Family Health Plan discusses how the organization has strengthened Medicaid and Medicare Advantage quality scores through closer collaboration with providers, targeted incentives, and better data flow. She also shares priorities for 2026, including regulatory readiness, member retention, and using AI to enhance engagement and care coordination.