DRI Comp Conversations: Episode 2

Where Did My Adjuster Go? with Jake Acosta. This week, Ryan Hathcock of Chartwell Law, www.chartwelllaw.com, and Steve Armstrong of Armstrong and Peake PLLC, www.armstrongpeake.com, are joined by Jake Acosta, a director at BDO LLP, www.bdo.com, a leading consultant for insurers, TPAs and self-insured employers to assist in improving their operations. Jake covers the recent trends discussing why workers' compensation adjusters and claims representatives leave for other jobs and what employers, insurers, TPAs and self-insured employers can do to retain their employees. Jake also covers streamlining operations and his research on team efficiency. Ultimately, employee retention and team efficiency lead to better operations and profitability. You can find Jake on LinkedIn at https://www.linkedin.com/in/jake-acosta-scla-94aab716/. To learn more about DRI and the Workers' Compensation Committee vist www.DRI.org. #DRILawyer #DRICommunity