Drip City Coffee with Sean Terrell: Balancing quality, customer experience, and business growth in coffee

from The Business of Whats Next · host Sean Terrell

Key discussion points:Sean Terrell's background and inspiration for starting Drip City CoffeeThe early challenges he faced in starting the coffee shop with no prior experienceHow he sourced coffee beans and his approach to roastingThe unique blend of customers Drip City attracts and their coffee preferencesHow Drip City uses technology to improve customer experienceThe team meetings and collaborative culture at Drip CitySean's biggest current challenges, including staffing and trusting his teamDrip City's plans for expansion and becoming a potential franchiseAdvice for others looking to start their own coffee or beverage business Drip City CoffeeFacebookInstagram 🧾SponsorsJ. Galt - Use "Harvest" when booking a Free Business Credit & Loan Consultation Connect with the HostMatthew ShippBe a GuestLinkedIn: https://www.linkedin.com/in/matthewshipp/Instagram: https://www.instagram.com/matthewjshipp/Facebook: https://www.facebook.com/emberisolutionsEmberi Solutions: https://emberisolutions.com/Buy me a coffee ☕ https://buymeacoffee.com/mattshipp

What this episode covers

We sit down with Sean Terrell, the founder of Drip City Coffee in Tulsa, Oklahoma, covers the journey of starting a specialty coffee shop with no prior experience in the industry. Sean discusses the key challenges he faced, such as finding the right location and building a unique brand identity. He also talks about his approach to sourcing coffee beans, investing in technology to improve customer experience, and building a strong team culture through collaborative meetings. The interview provides insights into the strategies and mindset required to succeed in the competitive coffee shop business.

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Drip City Coffee with Sean Terrell: Balancing quality, customer experience, and business growth in coffee

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This episode is 43 minutes long.

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This episode was published on July 17, 2024.

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