Drive-up Phlebotomy Services for Serology Testing: Nicole Kang

from Answers from the Lab · host Mayo Clinic Laboratories

(00:50) Can you explain for our listeners what a drive up phlebotomy site is and how this process works for patients and staff? (02:46) Can you tell our listeners what the drivers were for having this nontraditional suboptimal system? (03:47) So what were some of the challenges you faced when setting this service up and how were you able to overcome them? (04:47) So how is it going so far then? Is it working as expected and do you think the patients and staff like the new process? Resources:https://news.mayocliniclabs.com/covid19/

What this episode covers

Nicole Kang, Supervisor of Outpatient Laboratory Services at Mayo Clinic, joins the Answers from the Lab podcast to discuss how she and her team implemented a drive-up phlebotomy site for Mayo Clinic during the COVID-19 pandemic for serology testing. In addition, she discusses the effectiveness of this new initiative and how patients are responding.

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Drive-up Phlebotomy Services for Serology Testing: Nicole Kang

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This episode was published on May 5, 2020.

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