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Jul 16, 2018 16 min

Driven To Delight

from Raise Your Game Hosted by BFM Media

Sometimes you can look at well established brands and wonder how they manage to maintain their success. But what if you could get a glimpse into the inner workings of one of these brands? Joseph Michelli talks about his book, Driven To Delight, which provides insight into how Mercedes Benz USA puts customers first.

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Driven To Delight

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This episode was published on July 16, 2018.

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