Driving a High Performance Culture with E.ON Next’s Head of Digital, Abdul Khaled #41

Send us a text Would you hire a “Chief Happiness Officer”? 🤔 Someone dedicated to looking after the happiness of your team? Abdul Khaled is looking for one to join challenger brand, E.ON Next. As the Head of Digital; Customer Experience and Digital Products, Abdul believes that to deliver the highest possible level of service and product for customers, and drive a customer centric experience, you have to start with your people. 👥 In this episode of Marketing in the Madness, Abdul joins Katie Street to reveal his 5 key principles for driving a high performance culture.  From attracting rockstar talent, to recruiting top performers who challenge your current team, to driving ambition and diversity - this episode is jam-packed with advice on how to create a culture of excellence.  In this episode you’ll discover:  🚀How a shift towards customer-centric, digital-first strategies can catapult your business to new heights.   👥Strategies for creating a culture that promotes continuous improvement and excellence.   🖌Tactics for building trust within teams and fostering a psychologically safe environment for creative problem-solving.   🔗Prioritising cultural fit and personal connections in the hiring process to build a cohesive team. 💡Leadership skills for setting ambitious goals, leading by example and providing tactical guidance. Abdul Khaled: https://www.linkedin.com/in/abdul-khaled-digital/ Katie Street: https://www.linkedin.com/in/katiestreet/ https://www.instagram.com/streetmate/ Marketing in The Madness https://marketinginthemadness.buzzsprout.com/ https://www.linkedin.com/company/marketing-in-the-madness-podcast/ https://www.instagram.com/marketinginthemadness/ Follow Street Agency: https://street.agency/ https://www.instagram.com/street.agency/ https://www.linkedin.com/company/streetagency/