Episode 60: Alicia Store of DSNM | Superyacht Navigation, Digital Innovation & On The Bridge Podcast

In this episode I chat with DSNM's Chief Operating Officer, Alicia Store, a woman in boating who started her journey with Sunseeker at the age of 20, before meeting her husband, Dave who was building his navigation for Super Yacht business.  16 years later they have grown DSNM Ltd to 25 staff and 524 clients.  The key service offered is the one-to-one yacht management that helps to explain Alicia's passion for their business, how she develops a productive and committed workforce and implements time management with family - checking herself after 'Whatsapping on her way to giving birth to her son.'  DSNM is a superyacht navigation management company getting them from A to B safely by providing navigation charts, books and equipment for superyachts.  In response to the demand for digital platform planning management, DSNM has created the first of its kind software Compass, an online dashboard that combines all the charts and their corrections, licenses, weather and books in one place, that all the bridge crew can use. Alicia shares the challenges her clients have and their needs when it comes to the safety of the crew, the boat and the owners experience, as well as those faced by the company during Brexit, Covid and now the war in Ukraine. Looking forward to 2024, and hope to see you on the water soon.  follow me on @theboatprincess  (insta) or reach out to be featured on the podcast here.