DSO: Making the Most of Downtime with Teresa Williams from Dental Express

Welcome to our DSO series on Growth in Dentistry! Each month, we'll sit down with a leader in the DSO space and learn from their perspective and expertise. Teresa Williams from Dental Express joins us today to speak on downtime in a DSO and how it can differ from a single dental practice.We discuss: How to put patients first to increase loyalty Is having a total PPO or FFS office best, or a mix of the two?Why empathy and responsiveness are key to building trust in patient loyaltyHow to accommodate the messaging in your marketing to reassure patient concerns proactively Connect with Theresa on LinkedIn: https://www.linkedin.com/in/teresa-williams-m-l-s-4bb62136/.Get a $50 gift card when you see a demo of DI: get.dentalintel.net/podcast.