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DT08: Die 5 Warum-Methode episode artwork

Mar 30, 2016 15 min

DT08: Die 5 Warum-Methode

from Design Thinking Podcast Hosted by Ingrid Gerstbach

Vor allem zur Fehlerbehebungen, Qualitätsverbesserung und Problemlösungen von einfachen oder mittelschweren Probleme eignet sich die 5-Warum bzw. 5 Whys Technik hervorragend. Dank der Frage Warum kommen Sie schnell zur Wurzel des Problems. Weiterhören: • DT245: Was ist ein Fischgrätendiagramm? – Ishikawa-Methode mit 4M-Kategorien am Beispiel unzufriedener Kunden https://gdt.li/dt245 • DT717: Warum wir zu schnell zur Lösung springen – Kognitive Dissonanz, Kontrollgefühl und die Moderation als Bremse https://gdt.li/dt717 • DT705: Das Problem mit dem Problem – Symptom oder Ursache? Drei Fragen, die den eigentlichen Kern aufdecken https://gdt.li/dt705

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