DT53 Tipps und Tricks für das empathische Interview

from Design Thinking Podcast Hosted by Ingrid Gerstbach

Echte Begegnungen sind für unsere Arbeit unglaublich wichtig, weil genau die uns ermöglichen, Empathie zu entwickeln, die wir brauchen, um für spezifische Nutzer entwerfen zu können. Empathie ist wichtig, um tiefe Einsichten aufzudecken und letztlich neue, innovative Produkte und Dienstleistungen zu schaffen. Weiterhören: • DT229: Erfolgreich empathische Interviews führen – Warum Nicken nichts nützt, wenn man das Gegenüber innerlich für einen „Trottel“ hält https://gdt.li/dt229 • DT731: Wenn Mitgefühl bei Interviews im Weg steht – Warum ein angenehmes Gespräch mit gegenseitigem Trösten kaum Erkenntnisse bringt https://gdt.li/dt731 • DT604: Gesprächsführung mit Andrea Peters – Was eine Journalistin über Straßenumfragen und sozial erwünschte Antworten weiß https://gdt.li/dt604

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DT53 Tipps und Tricks für das empathische Interview

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