DTE Energy president says there are plans to improve service for Metro Detroiters

DTE Energy says a combination of factors made last Friday's storm particularly challenging to respond to. The storm knocked out power to roughly 400,000 customers in Metro Detroit — some for several days. DTE President and CEO Joi Harris described the situation as a "highly unique event," noting that the storm hit fast and hard, as the region was dealing with extreme heat and the start of a busy holiday weekend. She offered an update and fielded questions from reporters at a news conference Tuesday. (Photo: Marisa Jenkins/WWJ)